A recent Workplace Relations Commission (WRC) decision highlights the significant risks employers face when taking over service contracts and failing to properly manage employee transfer rights.
A cleaning supervisor has been awarded over €22,000 in compensation after a new contractor failed to provide her with work following a contract change at an industrial facility.
The ruling reinforces that employers cannot avoid responsibility for transferring employees simply because operational challenges arise.
The employee had worked as a cleaning supervisor on a long-term contract at a manufacturing site.
Following a dispute relating to cleaning duties ahead of a factory audit, she was issued with a site ban by the client organisation but remained employed and on full pay by her employer.
When a new contractor took over the cleaning services contract later that year, she was the only employee who did not transfer.
The new provider argued that because she was banned from the premises, she was not eligible to move with the contract.
The adjudicator rejected this position and found that:
The failure to facilitate the transfer and consult with the employee was found to breach TUPE regulations.
The employee was awarded:
Total compensation exceeded €22,000.
This case illustrates several common misunderstandings around TUPE obligations.
Being:
does not automatically remove an employee’s right to transfer.
The decisive factor is whether an employment relationship exists at the transfer date.
New service providers can face legal exposure where they:
TUPE rights cannot be avoided because a transfer creates inconvenience.
Both outgoing and incoming employers must inform and consult employees affected by a transfer.
Failure to do so can lead to additional compensation awards.
Site bans or access restrictions imposed by clients do not remove an employer’s legal responsibilities.
Employers must still explore:
✔ Alternative deployment
✔ Consultation
✔ Continuity options
✔ Redundancy procedures if necessary
Ignoring these steps can result in findings of dismissal.
Employers taking over contracts should:
✅ Conduct early workforce due diligence
✅ Identify all employees assigned to the contract
✅ Assess any site restrictions or disputes
✅ Communicate clearly with transferring staff
✅ Seek legal advice where uncertainty exists
✅ Document consultation processes
Proactive planning can significantly reduce risk.
Ormonde Solicitors advises employers on:
Proper preparation before taking over a contract can prevent costly disputes later.
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Disclaimer: This article is for general information purposes only and does not constitute legal advice.
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